Orders placed each day up to 12pm, are processed and sent to our warehouse that day for dispatch (unless we contact you in relation to your item or are awaiting required shipping details).

Once dispatched, deliveries throughout Ireland are currently taking 1- 3 working days, depending on courier volumes in each area.

You will receive an email with tracking information when your order has been processed and this will be 'live' once it has left our warehouse and reached the Fastway depot. 

Our customer service phone line is open Monday - Friday from 9.00am to 5.30pm (01) 5820840 or you can email us on sales@wineonline.ie with any queries relating to your order / tracking / delivery.

**Please note: We currently can only offer a limited shipping service to mainland UK and we can no longer ship to the USA. See below for further details**

See below further details on delivery costs and our 'Click and Collect' service etc.

Covid Precautions

Our courier drivers have implemented additional measures which include disinfecting delivery vans, scanners and wearing gloves. We have also taken extra precautions within our packaging facility and amongst our team, for theirs and your safety.

Our priority is to continue to bring you great service, great wine and gifts delivered nationwide.

If we can help with any queries as always we are on the phone (01 5820840 / Will – 087 7629963) or email sales@wineonline.ie.

Thank you for supporting us at this time. Stay safe and continue to drink great wine!

Delivery Costs

Delivery is €7.50 per gift or case - 1 case €7.50, 2 cases €15.00 but FREE when you spend over €175. 

UK Delivery - updated December 2021

We now have a limited shipping service to the UK on orders up to a maximum value of €145. The shipping cost, including all UK VAT and Duties, will be €80 per case with our courier partner Fastway (and Yodel in the UK). When you add an order for €145 or below to the cart and a shipping address in mainland UK this shipping cost will appear as an option.

As soon as we have a solution for orders above this value we will add this to our site - thank you for your patience as we navigate these new systems with our courier partners.

We deliver to the North of Ireland just as we do in the Republic. Deliveries on the island of Ireland - across all 32 counties - cost €7.50 per parcel or is free when you spend €175.

Our Courier Partner - Fastway

We work with Fastway couriers and have done for the last 20 years. We will email you a tracking number with your shipping confirmation email, so you can track your shipment on Fastway.ie.

Click & Collect at our Warehouse

If you choose to collect your order, our warehouse team will text you when your order is ready for collection. We can provide a 'no contact' drop directly into your boot if you would like to call the warehouse on 01 5820845 when you are outside.

Directions:

Our Warehouse is located in Unit 4b Santry Hall Industrial Estate Santry, Dublin 9 (D09E3X2).

Santry Hall Industrial Estate is located between the Omni Shopping Centre and AIB Santry. Coming from the M50, head towards Ballymun off the M50 and take the second left at the Metro Hotel. This will bring you down Santry avenue. At the Junction at the end of Santry Avenue, turn right into Santry Village, and 300 meters down the road you will see AIB. Turn right into Santry Hall Industrial Estate immediately after the AIB Bank. Once in the estate look for Carpet Express. It is the first building you face as you come in the gate. It is a long building and the road veers to the left of it. We are at the gable end of the same building so follow the road  around the side of the building and turn right at the end of the building.  

Sending a Gift

Please note, to ensure safe and speedy delivery we require an Eircode and Irish mobile number for all gift recipients - we will not ship a gift without these details. Due to the fragile nature of our products we must ensure all shipping details are full and correct before shipping to avoid delays and damages.

We take great care to package all gifts in presentable protective packaging with our complimentary gift card with your personalised message. Read more here to see how you gift will arrive.